Terms of Service

Last Updated: October 12, 2026

Overview

Welcome to Felzoruni.

These Terms of Service explain the rules and conditions for accessing and using felzoruni.com.

Felzoruni is an online retail store owned and operated by:

Chongqing Weikemei Digital Technology Co., Ltd.

The company operates this website and manages products, customer support, orders, returns, refunds, and related services provided through felzoruni.com.

By visiting our website, placing an order, or using our services, you agree to these Terms of Service and the policies available on our website.

Website Access and Use

You may use Felzoruni for lawful purposes and personal shopping activities.

When using our website, you agree not to:

  • Provide inaccurate, misleading, or fraudulent information
  • Attempt unauthorized access to website systems or accounts
  • Interfere with website operation, security, or functionality
  • Copy, reproduce, or commercially use website content without permission
  • Use our website in violation of applicable laws or regulations

We reserve the right to restrict access or take appropriate action if misuse, fraud, or unauthorized activity is identified.

Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, materials, and availability information are accurate.

As Christmas decorations may involve handmade details, materials, or display differences, slight variations may occur.

Colors and appearance may also vary depending on device settings and lighting conditions.

We may update product information, correct errors, adjust availability, or discontinue products when necessary.

Orders and Account Information

When placing an order through Felzoruni, you agree to provide accurate and complete information.

After checkout, you may receive an order confirmation email.

An order confirmation means that we have received your order request. It does not always represent final acceptance, as orders may require payment verification or additional review.

We may cancel or limit orders in situations including:

  • Payment authorization failure
  • Suspected fraudulent activity
  • Incorrect product or pricing information
  • Inventory limitations
  • Unusual ordering activity
  • Legal or regulatory requirements

If an order is canceled after payment has been completed, applicable refunds will be processed according to our refund procedures.

Payments and Pricing

All product prices, applicable discounts, shipping charges, taxes, and the final order amount will be displayed before payment confirmation.

You are responsible for ensuring that your payment and billing information is accurate.

Additional fees charged by your bank or payment provider, including currency conversion or international transaction fees, are determined by those providers.

Shipping and Delivery

Shipping information, estimated delivery times, tracking details, and related conditions are described in our Shipping Policy.

Delivery times may vary depending on:

  • Destination
  • Shipping method
  • Carrier processing
  • Customs procedures
  • Other circumstances beyond our reasonable control

Returns, Refunds, and Order Changes

Returns, refunds, exchanges, and cancellation requests are handled according to our:

Return & Refund Policy

If you receive a damaged, defective, incorrect, or incomplete product, please contact our support team with your order information and supporting details.

Promotions and Discount Offers

Promotional offers, discount codes, and seasonal campaigns may have specific conditions, including:

  • Valid dates
  • Eligible products
  • Minimum purchase requirements
  • Usage limitations

Unless otherwise stated, promotions cannot be combined, transferred, or exchanged for cash.

Intellectual Property

All content displayed on Felzoruni, including:

  • Product images
  • Text
  • Graphics
  • Logos
  • Website design
  • Other materials

is owned by Felzoruni or used with appropriate authorization.

You may not copy, modify, distribute, reproduce, or commercially use our content without prior written permission.

Third-Party Services

Our website may use third-party services that support functions such as:

  • Payment processing
  • Shipping services
  • Website analytics
  • Customer support tools

These third parties operate under their own terms and privacy policies.

Felzoruni is not responsible for the content, availability, or privacy practices of third-party websites or services.

Disclaimer

We provide our website and services on an “as available” basis.

To the extent permitted by applicable law, Felzoruni and Chongqing Weikemei Digital Technology Co., Ltd. are not responsible for losses caused by circumstances beyond our reasonable control.

Nothing in these Terms removes or limits consumer rights that cannot be excluded under applicable laws.

Changes to These Terms

We may update these Terms of Service when necessary due to changes in our services, business operations, or legal requirements.

Updated versions will be published on this page with the revised effective date.

Your continued use of felzoruni.com after updates are posted means you accept the revised Terms.

Contact Us

If you have questions regarding these Terms of Service, website usage, orders, or related matters, please contact us.

Brand Name: Felzoruni
Company Name: Chongqing Weikemei Digital Technology Co., Ltd.
Registered Address: Unit 35-1, Building 6, No. 9 Yatai Road, Tongyuanju Subdistrict, Nan'an District, Chongqing Municipality
Email: service@felzoruni.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.