Terms and Conditions

Last Updated: October 12, 2026

Introduction

Welcome to Felzoruni.

These Terms and Conditions govern your use of felzoruni.com and purchases made through our website.

Felzoruni is an online retail store owned and operated by:

Chongqing Weikemei Digital Technology Co., Ltd.

The company is responsible for products sold through felzoruni.com, including order processing, customer service, returns, refunds, and other customer-related transactions.

By accessing our website, placing an order, or using our services, you agree to these Terms and the policies published on our website.

Using Our Website

By using Felzoruni, you confirm that:

  • You have the legal ability to enter into an agreement under applicable laws
  • The information you provide is accurate and complete
  • You will use the website in accordance with these Terms and applicable regulations

If you are accessing the website on behalf of another person or organization, you confirm that you have the appropriate authorization to do so.

Product Information

We make reasonable efforts to provide accurate information about our Christmas decorations, including product descriptions, dimensions, materials, images, and availability.

Product appearance may vary slightly due to lighting conditions, screen settings, or manufacturing differences.

We reserve the right to update product information, correct errors, modify availability, or discontinue products when necessary.

Orders and Purchases

When you place an order through Felzoruni, you agree to provide accurate order and payment information.

After completing checkout, you will receive an order confirmation email.

An order confirmation indicates that we have received your request, but it does not always represent final acceptance of the order.

We may review or cancel orders in certain situations, including:

  • Payment verification issues
  • Suspected fraudulent activity
  • Incorrect pricing or product information
  • Inventory limitations
  • Unusual ordering activity
  • Legal or regulatory requirements

If an order is canceled after payment has been received, approved refunds will be processed according to our payment and refund procedures.

Prices and Payment

Product prices, available discounts, shipping charges, applicable taxes, and the final order total will be displayed before payment is completed.

You are responsible for providing accurate payment and billing information.

Your payment provider may apply additional charges related to currency conversion, international transactions, or processing fees. These charges are determined by your payment provider.

Shipping and Delivery

Shipping and delivery information is provided according to our Shipping Policy.

Delivery estimates may vary depending on:

  • Destination
  • Shipping method
  • Carrier processing
  • Customs procedures
  • Other circumstances outside our reasonable control

For details regarding processing time, delivery estimates, tracking, and shipping fees, please review our Shipping Policy.

Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellation requests are handled according to our:

Return & Refund Policy

If your order arrives damaged, defective, incorrect, or significantly different from the product description, please contact us with your order details and supporting information.

Promotions and Discount Codes

Promotional offers, discount codes, and special campaigns may have specific conditions, including:

  • Expiration dates
  • Eligible products
  • Minimum purchase requirements
  • Usage limitations

Unless otherwise stated, promotional offers cannot be combined, transferred, or exchanged for cash.

We reserve the right to modify or discontinue promotions when permitted by applicable laws.

Acceptable Use

You agree not to use Felzoruni or our website to:

  • Violate applicable laws or regulations
  • Provide false or misleading information
  • Interfere with website operation or security
  • Upload harmful code, viruses, or malicious content
  • Attempt unauthorized access to systems or accounts
  • Engage in fraudulent transactions

We may restrict access or take appropriate action if these Terms are violated.

Intellectual Property

All website content, including product images, text, graphics, logos, designs, and other materials, belongs to Felzoruni or its content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.

Third-Party Services

Our website may use third-party services that support functions such as:

  • Payment processing
  • Shipping services
  • Website analytics
  • Customer support tools

These third parties may have their own terms and privacy policies. We recommend reviewing their policies when using their services.

Limitation of Liability

To the extent permitted by applicable laws, Felzoruni and Chongqing Weikemei Digital Technology Co., Ltd. are not responsible for indirect, incidental, or consequential losses arising from the use of our website, products, or services.

Nothing in these Terms limits any consumer rights or protections that cannot be excluded under applicable law.

Changes to These Terms

We may update these Terms and Conditions from time to time due to changes in our services, business operations, or legal requirements.

The updated version will be posted on this page with the revised effective date.

Your continued use of our website after changes are posted means you accept the updated Terms.

Contact Us

If you have questions regarding these Terms and Conditions, orders, payments, or website usage, please contact us.

Brand Name: Felzoruni
Company Name: Chongqing Weikemei Digital Technology Co., Ltd.
Registered Address: Unit 35-1, Building 6, No. 9 Yatai Road, Tongyuanju Subdistrict, Nan'an District, Chongqing Municipality
Email: service@felzoruni.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.